We understand that sometimes you may order a wrong part, misdiagnosed the issue on your appliance or you just may need some help with the installation process, WE CAN HELP YOU - We can provide you within 2 business hours the information or video help required at your email address or through a phone call. Options to contact a Specialist: 1-Text Message: send TEXT message to the following phone number: 954-865-7432, identify yourself with your name and zip code, Attach a picture or video if you need it to explain the issue that you're having and include your appliance model number.

We have 12 different locations in the US, for expedited shipping we deliver in 2-4 business days.

1-Free Economic Shipping - 8-10 business days no Priority handling. 2-Expedited Shipping - 2 - 4 business days - Priority handling. 3-Express Mail - 1 - 2 business days - Priority handling. 4-Overnight - next day delivery if the order is placed before 3 pm EST.

Returns were never easier: 1-Fill the Return Form or send a TEXT message to return the item to the following phone number: 1-801-200-3889. Text Picture and add your order number. Attach picture if needed, name, zip code, email address and shortly describe the reason why you are returning the product. 2-You will receive a label in your email inbox. you will get this FREE RETURN LABEL within 12 business hours, print return label and return the part.

Usually in about 1-2 days. Most refunds are completed in the next 3-5 days after we receive and process your return in our facility. We will credit your credit card or original method of payment within a few days. Please note that depending on your credit card company, it may take additional 2-10 business days for the funds to be available and reflected in your Bank Statement.

Full refund means price paid plus any applicable tax excluding original shipping charge. Once your return is received and processed by our warehouse staff (usually within 72 hours of receipt).

If you need to cancel your order, you may contact us by sending a TEXT message to the following phone number: 801-200-3889 or contact our Customer Service in the contact page. Just include your name and zip code, within 1 hour of placing your order.

we will go ahead and issue a full refund back to your account. (Have in mind that you will have to cancel before 4pm EST and within 1 hour of placing your order).

Just return the package to sender, or refuse the package.